RIVACTA
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Trust & Policies

Client Acceptance Policy

Last updated: June 18, 2026

RIVACTA does not accept every inquiry. To protect consumers and ensure legal stability and long-term brand trust, we evaluate each project against the criteria below.

This page describes the policies of RIVACTA (operated by BCROSSB Inc.). The specific rights and obligations of any engagement are governed by the signed written agreement between the parties.

1. Acceptance criteria

  • Operating lawfully in compliance with applicable laws
  • Able to provide required licenses, permits, and filings
  • Clear pricing, refund, and cancellation terms
  • Established service quality and customer-response systems
  • No requests for exaggerated advertising, review manipulation, or evasion of consumer claims
  • A secured minimum budget and execution period

2. Hold criteria

We may hold acceptance when submitted materials are incomplete, additional verification is needed, or a high-risk industry review is in progress.

3. Decline criteria

  • Illegal or unlicensed businesses
  • Businesses with unclear licensing, permit, or disclosure obligations
  • Requests for exaggerated or misleading expression
  • Requests for review manipulation or advertising-review evasion
  • Requests to handle deposits or payment processing
  • Attempts to evade responsibility for consumer claims
  • Any potential association with anti-social forces
  • Services with a high likelihood of consumer harm

4. High-risk industry review

Medical beauty, hospitality, food & beverage/liquor, franchise, education/visa, and finance-adjacent services may be asked for license evidence, advertising review, and history of complaints or administrative actions.

5. Reference & business reliability check

When needed, we verify public information, business registration, licenses, the official website, public reviews, and prior-client references on a consent basis. This is a client acceptance review based on consent and a clear purpose — not covert investigation.

6. After contract

Even after a contract begins, RIVACTA may suspend or terminate work if false information, material omissions, prohibited requests, or consumer-harm potential are identified.