The short answer
Japanese patient information should connect treatment scope, clinician, price, risks and limits, booking, cancellation, language support, and aftercare ownership in one verifiable path. Do not predict a uniform patient journey; keep published information aligned with actual operations.
This guide does not assume that every Japanese patient follows one decision sequence. It defines the information and operating ownership a Korean clinic should keep consistent across search, comparison, inquiry, booking, visit, and aftercare.
Japan's Ministry of Health checklist asks consumers to confirm the responsible clinician, risks and complications, postoperative care, recovery time, limits of the expected result, and the total price, itemization, and payment method. A Japanese-language page should distinguish verified treatment scope, clinician, included and excluded costs, risks and limits, cancellation or refund terms, language support, and aftercare contacts from matters decided only after examination.
Korean institutions attracting foreign patients must check the applicable registration requirements, and KHIDI publishes an online medical-advertising guide. The client's responsible owner or designated specialist makes the final decision on registration, advertising, treatment information, and consent. RIVACTA does not provide legal or medical determinations or regulatory approval.
Inquiry and booking operations need a Japanese-language owner, response hours, minimum necessary data, appointment scope, deposits and payment, cancellation and refund rules, interpreting, arrival instructions, and an escalation owner for unexpected symptoms. Korea's public non-covered price data is a reference; the clinic must confirm the actual price and inclusions directly with the patient.
A Fit Call is a 30-minute pre-contract fit check with no research, diagnosis, strategy, or deliverable. Patient-information and operating-path work begins only after a paid Market Diagnostic agreement.
Evidence and sources
- Ministry of Health, Labour and Welfare of Japan: Checklist for aesthetic medical services
- Consumer Affairs Agency and Ministry of Health, Labour and Welfare of Japan: Aesthetic medical treatment contract checklist
- Korean Law Information Center: Act on Support for Overseas Healthcare Expansion and Foreign Patient Attraction
- Korea Health Industry Development Institute: Online Medical Advertising Guide for Foreign Patient Acquisition
- Health Insurance Review and Assessment Service: 2025 publication of non-covered prices by medical institution